1.1 Inkgrade (hereinafter referred to as "we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Inkgrade service and website (collectively, the "Service")

1.2 Please read this Privacy Policy carefully. By accessing or using the Service, you acknowledge that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree with our policies and practices, please do not use our Service

1.3 This Policy describes: The types of personal information we collect and how we collect it; How we use your personal information and the legal bases for doing so; How we share your information and with whom we share it; Your privacy rights under applicable laws (including GDPR and U.S. privacy laws such as CCPA/CPRA); How we protect your information and the retention periods for such information.

We may collect or receive the following information from you or about you, including information you provide, information we automatically collect, and information from other sources

2.1 Personal Information: Personal information is data that can be used to identify you individually. We may collect the following personal information: Account information: When you register for an account, we collect your email address and name; Profile information: User preferences and settings; Payment information: When you purchase paid services, we use third-party payment processors to process your transactions. These providers may collect your payment details. We do not store your full payment card details but may retain transaction records for compliance and accounting purposes; Contact information: When you contact us via email or other communication channels for support, feedback, or inquiries, we collect the information you choose to provide

2.2 Content Information: Input content: Test paper images and other content you upload to Inkgrade; Output content: Analysis results, explanations, and related content generated using our AI technology

2.3 Usage Information: When you interact with our Service, we automatically collect certain information about your device and usage patterns. This may include: Log data: IP address, browser type, referring/exit pages, date/time stamps; Device information: Device type, device ID, and operating system; Service usage: Features used, time spent on the Service, interface interactions, and preferences; Location information: We may infer general geographic areas based on your device's IP address for application of regional settings and compliance with legal requirements

2.4 Information from Cookies and Similar Technologies: We use cookies and similar tracking technologies to record your activity on the Service and retain certain information

2.5 Information from Other Sources: If you choose to register for or access this platform using a third-party account (such as Google, GitHub, or email authentication), we may receive certain information from such third party.

We use the information we collect for the following purposes

3.1 Provide and Maintain the Service: Create and manage your account; Process your uploaded test papers and generate analysis results; Process payment or subscription transactions; Provide customer support and respond to your requests

3.2 Improve and Personalize the Service: Understand how users interact with our Service; Develop new features and services; Personalize your experience; Optimize our AI analysis technology

3.3 Communications: Send you service-related notifications; Respond to your inquiries and comments; Send you promotional communications (with your consent); Provide updates regarding changes to the Service

3.4 Security and Protection: Identify, prevent, and address technical issues; Protect against unauthorized access and fraudulent activity; Enforce our Terms of Service

3.5 Legal Basis: Where GDPR or other data protection laws apply, we must determine a legal basis before processing your personal information. Depending on the specific circumstances, we process personal information based on one or more of the following grounds: Contract Performance: We need to process personal information to enter into, perform, and manage our Terms of Service with you; Consent: Where required by law or for optional features, we rely on your consent; Legal Obligation: We process personal information to comply with legal and regulatory requirements; Legitimate Interests: We process personal information where necessary to pursue our legitimate interests, provided such interests are not overridden by your rights and freedoms.

We do not sell your personal information. However, to the extent permitted by law, we may share your information with third parties in the following circumstances

4.1 Service Providers: We may share your information with third-party vendors, service providers, and other partners who assist us in delivering our Service, such as: Cloud storage providers: For storing your Input, Output, and hosting our Service; Payment processors: To process payments and secure transactions; Data analytics services: To help us understand Service performance and usage; AI service providers: To provide analysis capabilities. All such third parties are bound by strict contractual obligations to process data in compliance with the requirements of this Policy

4.2 Business Transfers: If Inkgrade is involved in a merger, acquisition, or sale of all or a portion of its assets, your information may be transferred as part of such transaction. We will require the receiving party to comply with this Privacy Policy or provide equivalent protection

4.3 Legal Requirements: We may disclose your information if required by law or in response to valid requests by public authorities to comply with legal proceedings, enforce our terms, or protect the rights and security of us and our users

4.4 With Your Consent: With your explicit consent, we may share your information with third parties.

Depending on your location and applicable local laws, you may have the following rights regarding your personal information

6.1 Right to access your personal data. You have the right to request access to the personal information we hold about you and information about how we process such information

6.2 Right to correct inaccurate data. You have the right to request that we correct inaccurate or incomplete personal information about you

6.3 Right to request deletion of your data. You have the right to request deletion of your personal information in certain circumstances

6.4 Right to restrict processing. You have the right to request that we restrict the processing of your personal information or to object to our processing of your personal information

6.5 Right to data portability. You have the right to receive your personal information in a structured, commonly used, and machine-readable format

6.6 Right to object to processing. You have the right to object to our processing of your personal information. To exercise the above rights, please contact us using the information provided in the "Contact Us" section.

8.1 Your information may be transferred to, and maintained on, computers located outside of your state, province, country, or other governmental jurisdiction where the data protection laws may differ from those in your jurisdiction

8.2 If you are located outside the United States and choose to provide information to us, please note that we transfer such data to the United States and process it there

8.3 If you are located in the European Economic Area, the United Kingdom, or Switzerland, and we transfer your data to countries not recognized as providing an adequate level of data protection, we will implement appropriate safeguards as required by law to ensure the security of your data.

9.1 We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date. You are advised to review this Privacy Policy periodically

9.2 Continued access to or use of the Service after the effective date of the updated Policy constitutes your agreement to the revised terms. If you do not agree with the updated Policy, you should discontinue use of the Service.